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What are the exchange and return terms?
How long do I have to make a return?
To initiate a return, you have 14 working days from the date of receipt of the order. You can then request a credit note, an exchange or a refund. Once this period has elapsed, you will no longer be able to exercise your right of withdrawal. In the c
What is your returns policy?
It is essential that the products to be returned are in perfect condition, without any obvious signs of use; if not, no return may be made. It is your responsibility to provide suitable packaging to ensure that the articles reach Emma&Chloé in perfec