Box Emma&Chloé logo
Box Emma&Chloé logo

All articles

What are the exchange and return terms?

How long do I have to make a return?

To initiate a return, you have 14 working days from the date of receipt of the order. You can then request a credit note, an exchange or a refund. Once this period has elapsed, you will no longer be able to exercise your right of withdrawal. In the c

What is your returns policy?

It is essential that the products to be returned are in perfect condition, without any obvious signs of use; if not, no return may be made. It is your responsibility to provide suitable packaging to ensure that the articles reach Emma&Chloé in perfec