How can I change the delivery address during my subscription?Updated 7 months ago

Here's how to change your delivery address from your customer area: 

• Log in to your customer area,
• Click on “Manage my subscription”,
• Access the “Delivery and billing addresses” section, 
• Click on “Add”, 
• Enter a new address and check the information before clicking “Next”, 
• Select a default “Payment method” for this new address, 
• Click on “Add a new delivery address”, 
• Return to the “Your subscription” section, 
• Choose the subscription you wish to modify, 
• Select the “Delivery & Billing” section, 
• Choose the address you've just added from the list by clicking on “Use this delivery address and payment method”, 
• Check that the new address appears as the default delivery address in the “Delivery & Billing” section, 
• If you encounter any problems, please contact us with a screenshot of the error message.

Please note: for your new address to be taken into account for your next Box, you must change it before the 1st of the month.