Box Emma&Chloé

You can only pay by credit card or PayPal account.To add a new credit card :&#xA0;<ul><li style="font-family: Arial, Helvetica, sans-serif;">Log in to your customer account,&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">Go to the &#x201C;Payment methods&#x201D; section,&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">Click on &#x201C;Add a new payment method&#x201D; and follow the instructions,&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif;">In the &#x201C;Delivery and billing addresses&#x201D; section, update the payment method by selecting the new card,&#xA0;</li><li>Check that the new card is displayed in the &#x201C;Delivery &amp; Billing&#x201D; sub-category of your subscription.&#xA0;</li></ul>To modify your credit card with PayPal, please do so directly in your PayPal account.

You can only pay by credit card or PayPal account. To add a new credit card :. To modify your credit card with PayPal, please do so directly in your PayPal account.

How can I change my subscription payment method?

I need help with my subscription

What's in the box?

What are the Emma&Chloé Box subscriptions?

How are subscriptions renewed?

What are the benefits of membership?

What jewelry preferences are available in the Box?

How can I change my jewelry preferences during the subscription period?

How can I change the delivery address during my subscription?

How do I cancel my subscription?

I've lost my Gift Card's code.

How do I check my Gift card's balance?

Does the Gift Card expire?

Do you have a physical Gift Card?

How do I purchase a Gift Card?

How do I activate my gift subscription?

Gift Card

Can the colour of the stones vary?

What warranty is offered with your products?

Product Recommendations

How do I take care of my jewelry?

Can I bathe with my jewelry?

Jewelry Care

Are all items shown on the website currently in stock?

Do you replace out-of-stock items?

Stock

Is it safe to use my credit card on the website?

Why might my card have been rejected?

What payment methods can I use to place my order?

How does the order process work?

Why can't I place my order or complete the check-out process?

How can I check that I have placed my order correctly?

Can I unsubscribe from the AEC Paris newsletter?

Can I modify my order once it has been placed?

Can I remove an item from my order?

Can I receive periodic email uptades with the latest AEC Paris additions and offer?

What is the shopping process?

How long do I have to make a return?

What is your returns policy?

What are the exchange and return terms?

To which countries do you ship?

How long will my order take to arrive?

Shipping Information

I need assistance to place an order

What do I do if I have not received my order?

How do I track my order?

I have placed an order but have not received the confirmation email

Can I cancel my order?

I haven't received my order

I have received the wrong product, what can I do?

In which cases can I return an item?

What should I do to make a return?

I have received my order

I want to place an order, I have not received my order or I have an incident with an order that I have received. Who do I contact?

How can I change my subscription payment method?Updated 7 months ago