Nowadays, we deliver to the following countries. All orders, are prepared within 48 business hours after the order confirmation date. This preparation time can vary according to peak season, like Black Friday or Christmas. Algeria. Andorra. Argentina
To initiate a return, you have 14 working days from the date of delivery of the order.
To ensure fast delivery, orders are forwarded to our logistics teams shortly after validation. Once this step is completed, it is unfortunately not possible for us to modify or cancel the order.
Every time you place an order on our website, you'll receive a confirmation email. If you don't receive this, we recommend checking your spam folder. If you cannot find it, get in touch with our customer service team using this form.
We want you to allow you to track your orders at any time. As such, when we ship your order, you'll receive a confirmation email with a link to track your order directly. If you have any questions or need to add more information for your order's deli
If you wish to return one or more products from your order, you have a period of 14 working days from the date of delivery. To make a return, please follow the procedure below:. Once we have received your return, our team will process the exchange, i
If you wish to collaborate or establish a partnership with AEC Paris, please contact us at: [email protected]